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Shipping Policy

At Cracking IAS Books - Raja Sir IAS Academy, we aim to deliver your IAS, UPSC, and competitive examination books safely and within the estimated delivery period.

1. Order Processing

Orders are generally processed within [1–3 business days] after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Estimated delivery time may vary depending on the delivery location and courier service.

Typical delivery timelines:

  • Metro cities: [2–5 business days]
  • Other cities: [4–7 business days]
  • Remote locations: [5–10 business days]

These are estimated timelines and may vary due to courier delays, weather conditions, holidays, public events, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is placed.

We may also provide free shipping for selected products, orders, locations, or promotional periods.

4. Order Tracking

Once your order has been dispatched, we may provide a tracking number or tracking link through email, SMS, WhatsApp, or your customer account.

5. Delivery Address

Customers must provide a complete and accurate delivery address and contact number.

We are not responsible for delays or failed deliveries resulting from:

  • Incorrect address
  • Incomplete address
  • Incorrect phone number
  • Customer being unavailable
  • Refusal to accept the package
  • Other customer-provided information errors

6. Damaged Packages

If your package appears seriously damaged at the time of delivery, please contact us as soon as possible.

Where possible, customers should take photographs or videos of the package and product condition and share them with our support team.

7. Delayed or Undelivered Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number.

We will coordinate with the relevant courier partner and provide an appropriate update.

8. International Shipping

[If applicable: We currently provide international shipping to selected locations.]

International customers may be responsible for customs duties, import taxes, or other charges imposed by the destination country.

[If international shipping is not offered, state: “We currently do not offer international shipping.”]